Extraordinary birthday surprise!

The staff made my husband's birthday unforgettable with a surprise cake and song. The breakfast was fantastic, and the ambiance was warm and welcoming. I loved the superior service from Emmanuel and Moses, who truly enhanced our experience.

Although the amenities were solid, I felt the hotel rates were quite high in general, making it tough on budget-conscious travelers. There's limited privacy entering the building, which I found a bit unsettling.

fantastic location, sleek design, beautiful vista

The TV system needs an overhaul. trouble with channels in rooms and by the pool!!! More privacy entering the building would be appreciated. A heated pool could enhance the experience too!!!

The ambiance at Park Inn By Radisson, Kigali, was refreshingly modern, featuring spacious areas with accessible pathways. The staff's warmth was palpable, making it a welcoming environment for seniors like myself, and the breakfast was delightful with a variety of fresh options.

More shaded seating by the pool would be nice.

amazing breakfast and comfy stay!

Had a blast here! The breakfast was mind-blowing each morning, you'd easily find something you loved. My bed felt like a cloud – perfect after a long day out. Just wish the bar stayed open a little longer! Service was super friendly, making me feel right at home.

park inn has a fantastic location, so close to the city centre! the staff was incredibly warm and welcoming, especially ms. carine at the front desk who upgraded my room and arranged a baby cot for my little one. the gym and swimming pool were also great perks to enjoy.

recommend

Good facilities and attentive staff created a pleasant atmosphere during the stay. The spacious and comfortable room featured a plush bed and a large, hot shower. Breakfast offered enticing options, including fresh fruit and juices, setting a positive tone for the day. I encountered some minor issues with noise from adjacent rooms and the gym being crowded at peak times, which detracted from the experience.

charming, charming, charming

I had the pleasure of soaking in stunning views from my room on the 5th floor, where tranquility embraced me every single night. Room service was impressively prompt, allowing me to customize my meal just the way I liked it. The breakfast was a delightful affair too, bursting with fresh fruits and delicious options that made each morning feel special!

100% recommend 😍✨

The manager and staff were amazing when I got sick, helping me get to the hospital and back. The spa and outdoor pool were perfect for relaxing after a hectic day. Just a heads up, the shuttle service from the airport seemed a bit pricey, so consider arranging a taxi instead. 🌟

great gym with air conditioning and a nice hot shower. housekeeping was inconsistant.

Good coffee shop, but the pool was often crowded. Appreciated the 24-hour reception.

The room was spacious and well-appointed, featuring a cozy bed and a large hot shower. The gym provided excellent equipment with air conditioning, and the breakfast was exceptional, offering a range of fresh fruits and juices that kickstarted my day perfectly. The staff demonstrated professionalism and efficiency, particularly in assisting with meeting arrangements and providing a takeaway breakfast on my early departure.

Taxi service could improve in reliability and pricing.

At times, the noise from the pool area went past midnight, which disrupts peace— I'd recommend requesting a room away from the pool for a more restful experience. Plus, the TV remote was a bit finicky. navigating channels felt like a galactic mission in itself. The noise from other guests can also be a bothersome factor, especially if you’re trying to catch some sleep.